FAQs

What does it cost to stay at Country House Retreat?

This beautiful holiday house is generally priced from $500-$900 per night, based on seasonal demand. The tariff includes up to 10 guests plus all booking, service, linen and cleaning fees. Refer to our Offers page for some great deals and discounts available outside peak periods.

What is the minimum night stay?

The minimum night stay is generally 2 nights. Long weekends and VIC school holidays have a 3 night minimum, Melbourne Cup and Easter long weekends have a 4 night minimum, and late December/mid January is a 4 night minimum. Exceptions to apply - simply enter your preferred dates into our booking engine to check availability for shorter stays.  

Will I have exclusive access to the property during my stay?

Yes.  Country House Retreat, and the grounds surrounding the property, are yours to enjoy exclusively throughout your stay.

Do I need to bring wood for the pizza oven/outdoor fire pit?

No.  A supply of wood is provided for your stay.  Kindling/additional wood can be sourced from the bush located at the rear of the property if required.

How do I use the pizza oven?

Instructions are provided in the guest information folder.  If you’re planning to use the pizza oven it’s best to light it several hours in advance (eg, mid afternoon for evening use).

What cooking facilities are provided?

There is an extensive range of quality cookware, serving dishes and appliances (slow cooker, sandwich press, electric frypan, Weber Family Q), plus plasticware for outdoor dining.  Kitchen basics such as foil, cling wrap, paper towel, cooking oil spray, salt and pepper and herbs and spices are also in place for your convenience.

Is there Wi-Fi?

Yes, unlimited free Wi-Fi is available at Country House Retreat.

Is there good mobile phone reception?

We are situated in a rural location, so some mobile phones may not get good coverage at our Retreat, with the exception of Telstra which has a good signal.

Where is the nearest supermarket?

Lakes Entrance is under 15 minutes’ drive from our Retreat where you’ll find Woolworths, ALDI and IGA supermarkets.  If you’re traveling through Bairnsdale on your way, this is a good place to stock up before you arrive (Coles supermarket is situated on the highway, and Woolworths and ALDI are one block off the highway (turn left after McDonalds). 

Are there any shopping amenities/restaurants nearby?

There are no shops or cafes in the immediate vicinity of the house. Nungurner is situated between Metung and Lakes Entrance, which provide for a range of dining options, cafes and shopping amenities within 10 or 15 minutes' drive in either direction from the property. Please be aware that as a rural area, some eateries close early. If you're going to be arriving late we recommend you bring provisions to cook, grab something to eat on your way, or pre-order some meals to be delivered by our wonderful catering partners. 

Do you offer any inhouse meals?

To take the hassle out of meal planning, we have partnered with two wonderful local catering businesses who can deliver fresh locally made produce on the day you arrive, for your convenience. Refer to our Optional Extras to view the current menu. Please note, 2 days notice for orders is appreciated.

Is the property wheelchair accessible?

Country House Retreat has a wheelchair ramp and one accessible bathroom.  We can also provide a range of mobility aids for guest use on a complimentary basis (refer to further information below and in our Access Guide).

Are pets permitted at Country House Retreat?

Well behaved pets are welcomed and well catered for at Country House Retreat.  The property is securely fenced and has a wire/chain run within the fenced area. Pets that are used to being indoors and fully house trained, are permitted inside the house, excluding bedrooms and carpeted areas.

Is there ample parking?

There is plenty of parking space for cars and trailers, including two undercover bays.

Are there any farm animals at the Retreat?

Country House Retreat is situated adjacent to our working farm.  As such there may be cattle, sheep and horses grazing nearby during your stay.  Our sheep keep the grass down in the driveway, so gates may need to be closed after use. Your pets are your responsibility, and must not chase the livestock at any time.

Accessibility Specific Frequently Asked Questions

Do you cater for people with limited mobility, including wheelchair users?

Yes, Country House Retreat is suitable for people with limited mobility, equipped with ramp access and step free access to all rooms within the house.

Do you provide any disability amenities?

Country House Retreat is proud to offer a range of disability amenities, which are provided on a complimentary basis, by request. These include electric adjustable bed, pressure mattress, mobile hoist, wheelchair, shower chair, and commode.

 

Do you cater for people who require a low sensory environment?

The house is situated on 50 acres, a combination of landscaped lawn, gentle farm pastures and native bush. The rural setting provides for a peaceful, quiet and private stay, away from the holiday crowds. We have 30+ years tourism experience in the region, so can help you to enjoy experiences that are complementary to your needs and interests.

 

Do you offer discounts/packages for a carer?

Our all inclusive rates reflect the standard and experience of our property, and vary throughout the year based on seasonal demand. When you book your stay, the rate is the same regardless of guest numbers, as you will have exclusive access to the entire property for your stay.

 

Is there a provision for service dogs at your property?

Absolutely! Our property is pet friendly so dogs are welcome. Dog bowls and (outdoor) bedding is supplied. Please bring your own indoor bedding if required.
  

Is there a place to hire any additional accessible products close by?

The friendly and knowledgable team at Bairnsdale Mobility Hire offer equipment hire and delivery (located 29km away).

For more information on accessibility, please visit our accessibility page here.